Yes we do! If you want to keep your existing website and only want us to make content updates, it will be $125/mo for unlimited content updates. These are done with a 12 month minimum commitment. Your website is not hosted with us. There are no guarantees on website performance. There are no guarantees on SEO performance.

The biggest difference is long term versus short term costs. On subscription, you’ll be paying more over time but it will be in small manageable and affordable monthly payments. The lump sum just gets it all out the way in the beginning and you save more money over the long run because you also paid for the design and development up front. So when deciding which package to choose, it all depends on cash flow and long term versus short term goals. If you don’t want to spend that much up front and value the service that comes with it, then the monthly is your best option. If you don't want or need the monthly service packages, you can get it all out the way up front and save money over the long term.

Yes! We offer $50 a month subscription add on for unlimited edits and support. These are done with a 12 month minimum commitment as well. There's no turning it on and off every other month. Once you end it, if you want to reinstate, it you’ll need to sign another 12 month commitment.

No, there is no buyout price to stop paying on the monthly package. As noted in another question, it takes 2-3 years including hosting fees to make what we would have made on a lump sum site. We have this rule because subscriptions really only work out financially if a client stays for 5+ years to be beneficial enough to wait that long for payment. It’s not feasible to be waiting 2 years or so for full payment on every site and then have to replace that monthly subscription. It’s much more beneficial to have just been paid in full up front from the start. We also rely on this monthly recurring income for consistent and reliable income so we don’t have to sell sell sell every month to pay the bills and we can spend more time working on our clients sites and spending time on their support calls and emails. Doing this allows us to be more hands on with our clients and provide a better service than any other agency. So if we had clients buying out of their subscriptions every month, we’d end up having to sell more and more to replace that income and the model begins to break down, and then so does our service.

Yes, subscriptions are indefinite. You keep paying every month after the 12 month minimum. It generally takes us 2-3 years to make what we would have made if we sold a lump sum site. So ideally we'd like to have clients last at least 5 years to make getting paid over that period of time worth the wait and financially viable. And at that point, the website will be generating more than $175 a month in value for the client, so the site will essentially be paying for itself at that point and we hope our clients continue to see the value in the work we do to keep paying every month so we can continue to do what we do.

E-commerce is a lot more work to set up than a regular business site. Since it has such initial high costs, we cannot afford to set them up for $175 a month. Once the ecommerce site is built we do offer a subscription plan for maintenance, updates, and hosting, however this depends on the size of the ecommerce site. This is typically evaluated at the end of the build or after the launch.

Yes, you always own your domain. You always own all your assets: the domain and images. We never take hostages!

Yes and no. SEO is comprised of two parts - On-page and Off-page. On-page SEO is everything ON the page like your content, load times, accessibility, and arrangement. Off-page is everything OFF the site like link building, guest posting, citations, etc. We do some on-page SEO with our packages such as incredibly fast load times, accessibility, your meta tags, google search console, sitemap generation, and some content creation. But that’s not the whole story. SEO is more than that, it’s an active and on-going process separate from our website packages. If you’d like to have professional SEO work done, let us know and we can happily discuss, plans, and pricing.

The subscription plan lasts for a minimum of 12 months and is month to month after that. Cancel anytime after the 12 months have passed. If you cancel, you don’t keep the site (otherwise everyone would just do that and we'd be out of business!).

You just have to sign a new 12 month contract.

If you cancel before the 12 months, you would owe the full cost of what the site would normally cost ($3500) minus whatever you already paid. We prioritize long term relationships with our clients. And we want clients to share the same philosophy.

Every invoice comes with a 7 day grace period to be paid. If an invoice is not paid within 7 days, there will be a $25 late fee applied. If you're on a subscription, and there are multiple monthly invoices that are overdue for months and late for months, we can cancel the contract and the client will be responsible for paying the full price of the site. We are generally very flexible and understanding of certain situations and often times offer assistance and help. But if there is no communication or replies to our messages, we have to take certain precautions to make sure we are paid for our time and effort in making the site and not being taken advantage of.

Subscriptions are paid with a credit card or debt card and we accept all major credit cards. Invoices can be viewed and paid via our customer portal. Lump sum projects are paid with ACH bank transfer to minimize processing fees. WE DO NOT ACCEPT CHECKS OR MONEY ORDERS.

The $100 per additional page fee is one time. Not recurring. So if you need 3 extra pages, that’s $300 and you’re done. Not $300 a month. That would be crazy!

When you sign a contract, either lump sum or subscription, if we cannot design something you are 100% happy with and no longer want to move forward, then we will refund whatever you paid to get started. If we do end up moving forward with building the site, there are no refunds after that point. From then on, refunds are at our discretion.

We generally finish a website from start to finish within 2-4 weeks and is all dependent on how soon clients respond to our content and image requests as well as the availability of our designers and developers. Naturally, the amount of content for the site is the major determining factor.

Nope! Everything we make is built with custom hand written code. No page builders here. That is what separates us from the others - we put the time and effort to do things differently and it shows in our work and our clients online presence after launch.

Security, load times, maintainability, lower costs, easier to customize, less bloat because we don’t need plugins for everything, we never need to update anything like you need to constantly update your Wordpress version otherwise you get hacked and your site redirects to a Chinese gambling site, and we're more responsive. To go into more detail about security, our custom coded sites have no databases or anything so there’s nothing to hack. Our sites are more secure without needing constant updates to be on top of or constant attacks from online hackers trying to barge in. Theres nowhere for them to barge into on our sites no matter how hard they try.

No, your website will not mention our brand or have any advertising of any kind on it. We just ask that if you you are happy with our product and service, share your success story with other businesses, friends or family. You are welcome to submit a testimonial at any time from within your account in the customer portal.

Yes. We don’t take hostages. Even if we bought the domain for you, when you cancel your subscription with us we transfer the domain to you.

If you want to transfer your domain register to us, as with all domain registrars, Internet Corporation for Assigned Names and Numbers (ICANN) does not allow domain transfers within 90 days of registration or renewal. The ICANN domain transfer restriction is beyond our control. If you have owned the domain for more than 90 days you can start the transfer process any time.

Yes, if your domain is registered with another provider other than us, then you are free to update the DNS A Record and point it to our server. If you want to include your email hosting with us, your DNS MX, PTR and A Records for email will also have to be pointed to our server.

No, otherwise everyone would do that and we go out of business! But you keep your domain and assets.

You send an email or create a ticket. It will go into our ticketing system where we can read, communicate, and mark them as completed when done.

SEO is the acronym for Search Engine Optimization. SEO is the schema requirements to get your website recognized and added to search engines. The schema makes it easy for search engines understand what your website is about and the content that is on the website so it gets indexed. Without SEO your website will never been seen unless you physically tell people the url of your website and they type it in the browser. SEO enables users to find your website using a search engine like Google or Bing.

Yes it does! SEO is considered the minimal requirements to get your site added to search engines so it can be found by people. This is especially the case in if you’re in a competitive market because you’re going to need a lot of help to show up in the front page results against companies with dozens of pages, hundreds of backlinks, ranking for hundreds of keywords, and in multiple locations. SEO is not a short term switch you flip and it starts working. It’s a long term investment and strategy that takes time (6-12 months sometimes) to see its results.

Nope! And unless your site was featured in the New York Times or other large publications then you aren’t shooting to the top of the results in a month. You’ll get calls from spammers saying they can rank your site as #1 in less than 3 months. Just know that if it were that easy and guaranteed, then we’d all be number 1. Smaller markets might be easier to rank in a few months time. But it’s all up to Google and Bing. We can do everything right, but in the end it’s up to them and how fast or slow the site will rank and the competition you have in the area.

Our SEO expert has an extensive background in copywriting that drives their focus on delivering high-quality website content. They prioritize value over SEO tricks, ensuring that every page we create contributes meaningfully rather than adding to online clutter. As Google’s algorithms get smarter, well-crafted content becomes essential. They also take a hands-on approach, writing all website copy themselves, blending SEO expertise with their strong writing skills to create content that resonates with both search engines and people.

In a nutshell, content is the core of SEO. Your website content should directly address the questions your potential clients have. This approach achieves two key outcomes: users see you as an expert and reach out for your services, and Google recognizes your site’s authority, boosting your rankings. With extensive experience in crafting successful content strategies for various businesses, our SEO expert is equipped to do the same for you.

Yes! Google ads go hand in hand with our SEO strategies and are a great way to gain leads in the short term while our SEO strategies build up over the long term. Our SEO and ads expert has extensive experience in the industry working with budgets for smaller businesses and larger businesses, as well as Fortune 500 companies spending millions per year on advertising.

Yes, our SEO expert will use their various tools to identify every possible issue with your website and all possible areas of improvement that they see. Sometimes issues are small and easy fixes, and other times it could be more extensive. Regardless, a proper SEO audit is the first step when working with us for any SEO campaigns, because no matter how good the content is or how many backlinks you have, it won’t matter if the site has fundamental flaws in its development and code that will prevent or reduce any SEO efforts. We need to identify these problems from the beginning so we can ensure that every part of your website is running flawlessly.

SEO is a long term strategy and investment. You won’t see its returns immediately. Generally we like to allow 6-12 months to see the benefits of our campaigns and sometimes they can happen in less time. But it will not be an overnight raging success. It takes time and effort to get there. The competition will have websites that have been online for 10+ years and have built a reputation with Google over that time. Starting out as a new site means you have to build up that trust with Google if you want to take over those top spots. You can’t just kick down the door and say “hey Google, look at me!. Ignore your friends. I’m here to replace them”. We need to spend time and build your authority with google so that over time we can be as trusted as the others and overtake them.

Our SEO specialists rates vary from project to project because of the scope of work. The more you want done, the more it will cost. Generally, the minimum base package is $700 a month to start and goes up from there based on how aggressive you want to be in your strategy.